The Rental Process

our rentals are the ideal guest - they Arrive on time and exit before the hangover kicks in.

Inspired by the quiet ease of a fish in motion, renting with Lemonfish keeps it simple and stress-free. By the end of our easy, five step booking process you won’t just be ready to host, you’ll feel like the version of yourself who actually enjoys it.

1. intake call

Once we receive your inquiry, we’ll schedule a call to discuss your vision, design direction, and specific needs to ensure we create the perfect experience for you and your guests.

2. proposal

Based on your party needs and guest count, we'll prepare a personalized proposal for your review.

3. deposit

Once you’re happy with the proposal, simply sign the rental agreement and submit your deposit to secure your items.

4. delivery

We’ll delivery your goodies to your home or designated drop-off location.

5. return

After your event, we kindly request that all rentals be placed in their original packaging and ready for pickup at the scheduled time and location.

Have Questions?

  • As we begin our journey, our bread and butter is creating intimate gatherings, especially when it comes to perfectly matching place settings. If you're planning a larger event, we recommend embracing the charm of mixing and matching our tabletop decor. Simply submit an inquiry to explore our services! With enough notice, we're happy to source exactly what you need to bring your vision to life.

  • We may not all have a Martha Stewart-level entertaining closet at our fingertips. What sets Lemonfish apart is our $0 minimum order requirement. Whether you need a complete party package or just enough wine glasses for the gals , we’re here to make hosting easier and more enjoyable for you.

  • We always recommend booking as early as possible to ensure the best selection of inventory and ample time for us to prepare. However, we get it—sometimes things come together at the last minute. If you find yourself needing rentals within 48 hours, just email us at hello@lemonfishdesignco.com, and we'll do our best to get a rental contract set up quickly.

  • Our standard rental period is 3 days

    Day 1 = Delivery

    Day 2 = Event

    Day 3 = Pickup/Return

    This gives you plenty of time to get to know your fabulous finds. If you need the items for longer, just let us know, and we’ll check availability for you!

  • We’re based in Logan Square, Chicago and offer delivery to the Chicagoland area for an additional fee. If you prefer to pick up your items we offer doorstep pick-up and drop-off.

  • According to the terms outlined in your rental agreement, we will either pick up your items at the agreed-upon date and time, or you may drop them off at our studio in Logan Square, Chicago.

    We take care of all cleaning, but we kindly ask that all items be rinsed, cleared of food scraps and returned to their original packaging. Please don’t put any of the items in the dishwasher as their unique finishings may be ruined.

  • Damaged or lost items: In the event that items are lost or damaged, you will be charged a replacement fee. This ensures that all items remain in excellent condition for future rentals.

    Cancellation Policy: Cancellations made within 7 days of your event are non-refundable. This policy accounts for the inventory being reserved and unavailable to other clients.

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